Most residential customers are billed quarterly at the beginning of each quarter.
Commercial accounts are billed monthly. All accounts are payable upon receipt as stated
on the invoice or post card. If the account is not paid by the end of the billing month
you will receive a reminder card, after which your service will be suspended until the
account is paid in full. A return cart fee will be assessed to return a pulled cart and
restart suspended service. Unpaid charges of a certain age are automatically referred to
the Credit Bureau for collection action. We offer online payment options as well as auto
The customer is responsible for the full quarter charge unless Kruckeberg Services has
received a phone call or letter cancelling the service prior to the start of the next billing
If you will be out of town or do not have trash to put out you may receive a credit on
your account for that week or weeks if you call the office the week prior. For an
extended absence, just call the office to suspend your service until you return.
We are happy to pick up your occasional extra trash. Extra trash pick up will be assessed
$2 per 30 gal. bag, with furniture or other miscellaneous items priced on an individual
basis. Small charges may be added to your bill. Larger amounts must be paid at pickup.